Nature didn't give us the skills to read body language. We have to learn them.
The difference between spoken words and what we believe people ar actually saying comes from our understanding of non-verbal or body language communication. 50-100% of messages are communicated through body language! Ability to read and understand another person's body language can mean the difference between poor or excellent performance in personal and professional life.Training interventions included in this area are designed to equip participants with awareness and ability to interpret cues and signals being received from others.
It is our responsibility to learn to become emotionally intelligent. These are skills, they’re not easy, nature didn’t give them to us - we have to learn them.